Service Request Guidelines
If you have an emergency such as a fire, a medical emergency or any type of life-threatening event call 9-1-1 immediately.
If this is an emergency maintenance request please call the office or the after-hours emergency maintenance number immediately, your call will be routed to the person on call.
Examples of Emergency Maintenance Requests:
- Gas odors (if you suspect a gas leak you should evacuate the building immediately and call from outside)
- No heat (October through May)
- Air conditioning not working
- No Electricity
- No water or hot water
- Sewer backing up
- Water Leaks (excluding faucet drips)
- Roof Leaks
- Refrigerator not working
- Broken windows or doors
If this is a routine service request you may use the online form.